Free stock pouch samples for qualified brands — request yours today.+86 182 2152 8602

Packaging FAQs

Everything brands ask us before their first pouch order — MOQ, materials, sampling, lead time and shipping.

What types of custom packaging does Clover offer?
We produce the full range of flexible packaging: flat bottom pouches, stand up pouches, flat pouches, spout pouches, side gusset bags, rollstock film and special shaped bags — in recyclable, compostable and conventional laminates.
Can I get a prototype or sample before placing a bulk order?
Yes. Digital printed samples and physical prototypes are available so you can check material, barrier and finish before committing to a production run. Free stock samples ship within a few days.
Is there a minimum order quantity (MOQ)?
MOQ depends on the printing method: from 100 pcs for pouches and 10 kg for film with digital printing, and from 10,000 pcs / 200 kg with rotogravure printing.
How long does production and delivery take?
Digital printing runs typically ship in 10–15 working days after artwork approval; rotogravure orders take 20–25 working days. Ocean freight adds transit time depending on destination.
Do you offer compostable and recyclable materials?
Yes — PE recyclable, PP recyclable, home compostable, industrial compostable and degradable structures are all in production, with certifications such as BPI, DIN CERTCO, GRS and BRC available.
What do you need from me to quote a project?
Bag type, size, material/barrier requirement, print method, quantity, and any artwork you already have. If something is undecided we will recommend the most cost-effective option.
Is there a plate or cylinder cost?
Gravure printing needs one cylinder per colour, engraved once for your design, and reorders use the same cylinders — so it is a one-time cost. Digital printing has no plate cost at all, which is why short runs start from 100 pcs. Ask us for the cylinder cost on your artwork.
Can I order only 100 pcs?
Yes, with digital printing — from 100 pcs for pouches and bags, and from 10 kg for rollstock film. Rotogravure starts at 10,000 pcs (or 200 kg of film) and brings the unit price down at volume. If you are not sure yet, start with stock packaging and a printed label.
Will I receive exactly the quantity I ordered?
Flexible packaging runs on a standard ±10% over or under-run, because the machine has to be set up for each run. You are invoiced for the quantity actually delivered, and we tell you the expected over-run in the quotation rather than after the fact.
Can you give me a better price?
The unit price follows the quantity and the print method, so there are two honest routes: increase the run size, or move from digital to rotogravure once the design is settled. For a first order we can also quote a smaller digital run so you are not paying for volume before you have tested the design.
Why is your price higher than another supplier’s?
Compare what is inside the number: the material grade and its barrier, the print method, the quality control before shipment, the sampling, and whether shipping and duties are included. Our quotes usually land DDP — delivered to your door with no second invoice — and we tell you upfront which parts are and are not covered.
What are the standard payment terms?
Standard terms are 30% deposit with the order and the balance before shipment, by bank transfer. For smaller first orders we can discuss paying in full through a channel that gives you buyer protection, and the terms we agree are written on the order confirmation.
Which material should I use?
It follows the product and the shelf life you need, not a general preference: a foil or metallised laminate for the longest barrier, kraft laminated to a liner for a natural look with real protection, and mono-material PE or PP where recyclability matters. Tell us what you pack, the fill weight and the target shelf life and we will quote two or three structures side by side.
Is the packaging food safe and BPA-free?
The food-contact layer is food-grade material and BPA-free. The declarations and test reports come from the material supplier and the manufacturing partner, so tell us the structure you are ordering and we will send the documents that cover it rather than a generic certificate.
What is the difference between recyclable and compostable?
Recyclable means the pack is a mono-material structure (PE or PP) that film recycling can take where collection exists. Compostable means a scheme will accept it — a different, stricter claim, certified per film structure and production site. We quote both, and we tell you plainly which certificate covers the structure you choose.
Do I need a degassing valve?
For freshly roasted whole beans, yes: beans release CO2 for days after roasting, and the one-way valve lets it out without letting oxygen in, so the bag does not puff up. For ground coffee that has already rested it is optional, though most roasters still fit one.
How long will my coffee stay fresh?
That is set by the roast level, whether the pack is flushed with nitrogen and how it is stored — so it is ultimately the roaster’s call. What we can talk about precisely is the barrier of the structure you choose and what comparable roasters use. Send your roast and packing routine and we will recommend a structure against it.
How long does sampling take?
Free stock samples usually ship within a few days and you cover the courier only. A custom printed sample means running the print setup, so it takes longer and is quoted separately — tell us the deadline you are working to and we will say what is achievable.
What is the production lead time?
Digital printing runs 10–15 working days from artwork approval, and rotogravure 20–25 working days because the cylinders are engraved first. Those figures exclude shipping transit, so a first order usually lands in about four to six weeks depending on the method and the destination.
Can you ship urgently?
Sometimes, and it depends on where the order is: a stock-packaging order with a printed label is the fastest route, and digital print can occasionally be moved up if the press schedule allows. Tell us the date you need it in hand and we will say yes or no rather than promise it.
Do you ship to my country, and who pays the duties?
We ship worldwide by air and by sea, and we normally quote DDP — freight, duties and customs clearance included, delivered to your door, so there is no second invoice when the parcel arrives. If you prefer to clear it yourself, tell us and we will quote the shipping leg separately.
Can you match my Pantone colour?
We print Pantone spot colours and match them as closely as the substrate allows. Colour behaves differently on kraft, on metallised film and on a matte finish, so we send a proof, and for a critical brand colour we recommend a printed sample before the production run.
Why does the printed colour look different from my screen?
A screen shows colour as RGB light while printing uses ink, so some very bright screen colours cannot be reproduced exactly on film. That is why we ask for CMYK artwork or Pantone references and send a proof before production.
Can I have several designs in one order?
With digital printing, yes — for example three designs at 500 pcs each, as long as the size and material are the same. With rotogravure each design needs its own cylinder set, so the artwork is usually consolidated into one design or split into separate orders.
Which finishes are available?
Matte, gloss and soft-touch laminates, matte with spot gloss, foil stamping, and windows or hang holes. Matte with spot gloss is the common choice for coffee and cosmetics; foil stamping and soft-touch add cost and a little lead time, and we send samples of any finish before you commit.
Do you design the artwork?
We are not a design studio, but we are the people who know what prints well on film: send your logo and layout and we will check it against the dieline, flag text that is too small or too close to a seal, and send a proof. If you need full design work, we can point you to designers we work with.
Are you a factory or a trading company?
We are the supplier you deal with, and production runs at our partner factories — most of them in Foshan, Guangdong. That is deliberate: it means your order goes to the factory that runs your structure best, while one team handles the specification, artwork, quality check, documentation and shipping. Ask for a factory video call any time.
Do you fill products, do private label, or hold stock for customers?
We do not fill products — your order arrives ready for your own filling line. Private label and white label we do, and it is what most of our distributors buy. Stock holding depends on the item and the volume: tell us what you need held and for how long and we will say what is possible.
What happens if the bags are defective?
We send production photos and a pre-shipment inspection video before the order leaves, so most issues are caught before shipping. If a printing or quality fault is ours, we reprint or credit the affected quantity — that is written into the quotation, and claims are raised within 14 days of receipt with photos.
Can I visit the factory or have a video call?
Yes to both. A live video tour can usually be arranged in the same week, and you are welcome to visit in person or send a third-party inspector. Tell us the time that works in your zone and we will set it up.